Terms of Service

1. The Service

Orux AI (orux.top, the “Service”) provides a unified AI gateway that aggregates capabilities of multiple third-party model providers behind an OpenAI-compatible API, covering text, image, video and audio modalities. Third-party models are provided by their respective vendors; the Service does not warrant the continuous availability of any specific model or the content it produces.

2. Account and Keys

You must register with a valid email address and keep your account and API keys secure. Losses caused by leaked keys are your responsibility; revoke any compromised key in the console immediately.

3. Billing and Credits

The Service is prepaid: top-ups are converted to Credits at the prevailing exchange rate, and calls are settled in Credits at each model’s published unit price. Prices are as shown on /pricing and adjustments will be announced on-site.

Top-ups are processed by the third-party payment processor Creem; invoices and refunds are handled back through the payment channel.

4. Refund Policy

You may request a full refund of unused balance within 14 days of a top-up, provided the Service has not been materially used; used portions are deducted based on actual consumption. Balances in accounts frozen for violating these Terms are forfeited.

5. Acceptable Use

You may not use the Service for: unlawful activities; infringing others’ intellectual property or privacy; generating or disseminating unlawful, hateful, violent or pornographic content; reverse engineering, reselling, or abusing resources in ways that evade rate limits.

We may throttle, suspend or terminate the Service for violations, with no refund of fees incurred during the violation period.

6. Availability

The Service is provided on an “as is” and “as available” basis. We use commercially reasonable efforts to maintain availability but are not liable for unavailability caused by upstream provider failures, network outages or maintenance.

7. Limitation of Liability

To the maximum extent permitted by law, the Service is not liable for any indirect, incidental, special or punitive damages, and aggregate liability shall not exceed the amount you paid for the Service in the 30 days preceding the dispute.

8. Changes and Termination

We may update these Terms from time to time and post changes on this page. You may stop using the Service and delete your account at any time; we may also terminate service to you after notice pursuant to these Terms.

9. Contact and Governing Law

Reach us at hello@orux.top. These Terms are governed by the laws of the People’s Republic of China.